Pricing and Billing

Do I have to pay sales tax?

You only have to pay sales tax if you are located in the same state as one of our warehouses.  You may also be required to pay Scrap tax.  Everyone pays FET (Federal Excise Tax) on those tires with FET.

I have a question on my charges.

Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

I need a copy of my receipt/invoice.

Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?

Your credit card will be charged within 24 hours prior to shipment of your item(s).  If special discount or special order situation, we may charge your credit card up to 4 weeks prior to shipment, to lock in your order for production (if a backorder situation).